Terms and Conditions for Your Frame Art Gallery
Last Updated: September 7, 2026

Welcome to Your Frame Art Gallery. These Terms and Conditions govern the use of our website, products and services. By accessing our website or placing an order with us, you agree to these Terms and Conditions.

1. About Your Frame Art Gallery

Your Frame Art Gallery provides photo printing, custom photo framing, customized God photo frames, canvas printing and framing, digital paintings, photo restoration, personalized photo gifts and other customized printing and framing services.

Our business locations are:

Singanallur Store
275, Kamarajar Road, Near MVP Milk Company, Near VIBGYOR School, ESI, Coimbatore, Tamil Nadu – 641015

Vellalore Store
9/28 B1, Kamarajar Street, Edayarpalayam, Vellalore, Coimbatore, Tamil Nadu – 641111

Proprietors: E. Ravi & R. Shanthi

2. Products and Customized Services

Many of our products are made or customized according to the customer’s requirements, including photographs, sizes, frames, colours, designs, artwork and other specifications.

Customized products may include:

  • Photo printing and framing
  • Custom photo frames
  • Customized God photo frames
  • Wedding and family photo frames
  • Canvas printing and framing
  • Digital paintings and photo artwork
  • Photo restoration and enhancement
  • Personalized photo gifts
  • Other customized printing and framing services

Because customized products are prepared specifically for each customer, the final product may vary slightly from digital previews or screen displays.

3. Customer-Supplied Photos and Content

Customers are responsible for providing photographs and other content that they have the legal right or permission to use.

The quality of the final printed product depends partly on the quality, resolution, sharpness, lighting and condition of the photograph supplied by the customer.

Where appropriate, we may inform the customer if the supplied image may not be suitable for the requested print size or intended use.

Customers are responsible for ensuring that the photographs, artwork, text or other content they provide does not infringe the copyright, privacy, trademark or other rights of any third party.

4. Customization and Design Approval

For customized orders, we may request confirmation of photographs, cropping, text, design, colour, size or other specifications before production.

Once a customer approves a customized design or confirms the order details, production may begin.

After production has started, changes may not be possible or may involve additional charges, depending on the stage of production.

Customers are responsible for checking approved designs and order details before production.

5. Pricing and Payment

Product prices, customization charges and applicable shipping charges will be communicated through our website, quotation, order confirmation or other applicable communication.

Prices may vary depending on product size, material, frame type, customization and other requirements.

For customized or special orders, payment or advance payment may be required before production begins.

An order will generally be considered confirmed only after the required payment or order confirmation has been received.

6. Order Processing and Production

Customized digital artwork, printing and framing generally require 2–4 business days before dispatch, depending on the product and order requirements.

Certain complex, bulk or specially customized orders may require additional processing time. Where applicable, the expected timeline will be communicated to the customer.

Production timelines may also be affected by delays in receiving customer confirmations, photographs, payments or required information.

7. Shipping and Delivery

We ship orders within Tamil Nadu and to other locations in India, subject to service availability.

Shipping charges may vary depending on the destination, package size, weight and applicable delivery service.

The estimated delivery time may vary depending on the destination, courier service, weekends, public holidays, weather, transportation conditions and circumstances beyond our reasonable control.

Once an order has been dispatched, the customer may be provided with available shipment or tracking information.

Customers should provide an accurate delivery address and contact information when placing an order.

8. Packaging

We take reasonable care to package framed photographs, artwork, canvas products and other items using suitable protective packaging materials.

Customers should inspect the package and product upon delivery.

If a product appears to have been damaged during transportation, customers should contact us as soon as reasonably possible and provide photographs or video of the package and product when requested.

9. Returns, Refunds and Damaged Products

Because many of our products are customized specifically according to customer requirements, returns due to change of mind may not be accepted once production has started.

However, if an item is received damaged due to transportation or has a confirmed manufacturing/production defect, the customer may contact us for assistance.

Depending on the circumstances, an approved claim may be resolved through replacement, repair or refund, as applicable.

Customers may be required to provide photographs, videos or other information to help us assess a damage or defect claim.

This policy does not affect any rights that a customer may have under applicable law.

10. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

A cancellation may be considered if production has not yet started.

Once customized printing, digital artwork, framing or other production work has commenced, cancellation may not be possible because the product is being prepared specifically for the customer.

Any refund for an approved cancellation will be subject to the stage of production and applicable payment/refund conditions.

11. Colour and Print Variation

There may be minor differences between the photograph displayed on a customer’s screen and the final printed product.

Variations may occur due to differences in screens, brightness settings, image quality, colour profiles, printing processes, paper or canvas materials, inks, lighting and other production conditions.

Such minor variations do not necessarily constitute a printing defect.

12. Image Quality and Enlargement

When customers request large-size prints or enlargements, the final result depends significantly on the resolution and quality of the original photograph.

Where an image has limited resolution or quality, enlargement may result in some loss of sharpness or visible image detail.

We may advise customers about image suitability before production whenever possible.

13. Digital Artwork and Artistic Interpretation

Digital paintings, pencil sketches, colourizations, photo merging, artistic effects and similar services involve creative interpretation.

The final artwork may differ from the original photograph or from a customer’s expectations due to the artistic process.

Customers should provide clear instructions and required reference photographs before production.

Once a customized artwork has been approved, subsequent changes may require additional charges depending on the work involved.

14. Copyright and Intellectual Property

The website content, photographs, graphics, designs, logos, text and other materials belonging to Your Frame Art Gallery may not be copied, reproduced, modified or commercially used without permission, except where permitted by applicable law.

Customers retain responsibility for obtaining necessary permissions for photographs, artwork, logos, documents or other materials supplied to us for printing or customization.

We do not claim ownership of customer-owned photographs or artwork merely because they are supplied to us for fulfilling an order.

15. Website Information

We make reasonable efforts to keep product descriptions, photographs, prices and other website information accurate.

However, photographs and digital displays may not always represent the exact physical colour, texture or appearance of the final product.

Product specifications, availability, prices and service details may be updated from time to time.

16. Customer Responsibility

Customers are responsible for providing:

  • Correct photographs and files
  • Accurate names, text and customization details
  • Correct product size and specifications
  • Correct delivery address
  • Correct phone number and email address
  • Timely confirmation or approval where required

Your Frame Art Gallery is not responsible for errors caused by incorrect information supplied or approved by the customer.

17. Force Majeure and Delivery Delays

We will make reasonable efforts to process and deliver orders within the communicated timelines.

However, we are not responsible for delays caused by circumstances beyond our reasonable control, including natural events, transportation disruptions, courier delays, strikes, government restrictions, technical problems, severe weather or other unforeseen circumstances.

18. Privacy

Customer information submitted through our website or during an order will be handled in accordance with our Privacy Policy.

Customers are encouraged to review our Privacy Policy to understand how information may be collected, used and protected.

19. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer-protection laws and other applicable legal provisions, disputes relating to our services shall be subject to the jurisdiction of the appropriate courts in Coimbatore, Tamil Nadu.

20. Changes to These Terms

Your Frame Art Gallery may update these Terms and Conditions from time to time to reflect changes in our services, business practices or applicable requirements.

The updated version will be published on this page with the relevant Last Updated date.

21. Customer Support and Contact Information

For questions regarding products, orders, customization, delivery, damaged products or other concerns, customers can contact us using the details below.

Your Frame Art Gallery
Singanallur & Vellalore, Coimbatore, Tamil Nadu, India

Phone: 9000348822
Email: yourframecbe@gmail.com
Website: yourframe.in

Business Locations

Singanallur Store
275, Kamarajar Road, Near MVP Milk Company, Near VIBGYOR School, ESI, Coimbatore, Tamil Nadu – 641015

Vellalore Store
9/28 B1, Kamarajar Street, Edayarpalayam, Vellalore, Coimbatore, Tamil Nadu – 641111